Withdrawing Your Balance to Your Wallet
When you want to pull your balance out, go to the cashier and select the withdrawal tab. We send funds back to DANA, OVO, or GoPay — the same wallet types we accept for deposits. Enter the amount you want to withdraw and make sure the wallet number on your account matches your active wallet. If your account is already verified, the
request moves through the withdrawal queue without extra document checks. We do not invent processing times, but wallet-to-wallet transfers within Indonesia typically clear on the wallet network's own schedule. Where local law permits, withdrawals are available for eligible accounts.
- Open Withdrawal Tab — Go to the cashier in your account and switch to the withdrawal section to see your payout options.
- Select Payout Wallet — Choose DANA, OVO, or GoPay and confirm that the wallet number saved on your account is current and correct.
- Enter the Amount — Type the amount you want to withdraw. The cashier shows any applicable minimum before you confirm the request.
- Confirm and Track — Submit the withdrawal. Once processed, the funds move to your chosen wallet and your account balance updates to reflect the deduction.